PRIVACY POLICY

Last Updated: 10.02.2026

At ZEVQ (a brand of Klever Textile LTD), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website (zevq.co.uk) or use our Meta Application for login and communication.

1. Information We Collect

We collect information that you provide directly to us and information we receive through third-party platforms like Meta.

From Meta Login: If you use the “Login with Facebook/Instagram” feature, we may collect your name, email address, and profile picture as permitted by your Meta settings.
From Evolution API: When you interact with us via messaging, we may collect your phone number or social media handle to provide customer support and order updates.
Transaction Data: When you make a purchase, we collect billing/shipping addresses and order details. (Note: Payment details are processed securely by third-party processors like PayPal/Stripe; we do not store your credit card info).

2. How We Use Your Information

We use your data to:

Process and fulfill your orders.
Authenticating your account via Meta Login.
Send automated shipping notifications and customer support messages via Evolution API.
Improve our website and marketing strategies for our global audience (UK, USA, EU).

3. Data Sharing

We do not sell your personal data. We only share information with:

Service Providers: Shipping companies (for delivery) and payment processors.
Meta Platforms: To facilitate the login process and track ad conversions (Meta Pixel).

4. Data Deletion Instructions (Meta Requirement)

In compliance with Meta’s Platform Terms, users have the right to request the deletion of their data. If you wish to delete your activities for the ZEVQ App, you can follow these steps:

Go to your Meta Profile’s “Settings & Privacy > Settings > Apps and Websites.”
Find “ZEVQ Official” and click “Remove.”
Alternatively, you can contact us directly at info@zevq.co.uk with the subject “Data Deletion Request.” We will process your request and delete all associated user data from our servers within 30 days.

5. Your Rights (GDPR & CCPA)

Depending on your location (UK or USA), you have the right to:

Access the personal data we hold about you.
Request the correction of inaccurate data.
Object to or restrict the processing of your data.

6. Cookies

We use cookies to enhance your browsing experience, remember your cart items, and analyze site traffic via Google Analytics and Meta Pixel.

7. Contact Information

For any privacy-related inquiries, please contact:

Entity: Klever Textile LTD
Email: info@zevq.co.uk
Website: zevq.co.uk